Promises
Understand ticket promises from the patron's perspective.
Making a promise
How to promise tickets for an event — step by step.
What happens to your card
How your payment card is handled when you make a promise — security and timing explained.
Cancelling a promise
How to cancel a ticket promise before the event is confirmed.
When you get charged
Understand exactly when and why your card is charged after making a promise.
What if the event doesn't happen?
What happens to your promise and your card if the event doesn't reach its threshold.
Promise lifecycle
The stages a ticket promise goes through from creation to resolution.