Troubleshooting
Solutions to common issues and frequently asked questions.
Stripe onboarding issues
Troubleshooting problems with connecting your Stripe account.
Payment method declined
What to do when your card is declined during campaign conversion.
Campaign not converting
Common reasons why you can't convert a campaign and how to resolve them.
Missing email notifications
What to do when you're not receiving emails from Promise Tickets.
Can't cancel a promise
Why you might not be able to cancel a promise and what to do.
FAQ
Frequently asked questions about Promise Tickets.