Making a promise

Making a promise is how you commit to attending an event on Promise Tickets. Your card is saved but not charged until the event is confirmed.

How to make a promise

1. Visit the event page using the link or QR code shared by the event producer.
2. Select the performance date you'd like to attend from the dropdown.
3. Enter your email address. This is where you'll receive all notifications about your promise.
4. Choose the number of tickets (1-10). The available quantity depends on remaining capacity.
5. Review the price breakdown — ticket price plus the platform fee.
6. Click Promise to attend.

Stripe checkout

After clicking the button, you'll be redirected to a secure Stripe checkout page. Here you'll enter your payment card details. Stripe saves your card for future charging.

After your promise

You'll be redirected to a confirmation page and receive an email with your promise details:

• Event name and date
• Number of tickets
• Total amount that will be charged if the event is confirmed
• Confirmation that $0.00 was charged today

Multiple promises

You can make promises for different performance dates within the same campaign. Each promise is tracked separately.